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Returns

If you are not totally satisfied with the shoes, you can return these within 28 days of receipt for a full refund/exchange. Please complete the form below or contact our Customer Service by phone or e-mail to register your return/exchange.

If you wish to return your order (or part of it)  you will need to pay postage. You are free to use any shipping company for returning the shoes.

Repack the shoes to be returned in its original packaging ensuring shoes are in a resalable condition.

Refunds will be made within 4 working days from receipt of returned shoes.

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Customer Service
Monday / Friday from 8AM to 6PM CET/CEST
Saturday from 8AM to 12PM CET/CEST
+31 (0)38 422 67 28
Our Wolkyshops
Wolkyshop Haarlem
Wolkyshop Haarlem
Barteljorisstraat 7
2011 RA Haarlem
Tel. 023-5519960
Click here for all locations and their opening hours.