1) Make your choice from the entire range of Wolky and Cloud9 models and maintenance products.
2) Select the size and colour and click on the 'order' button. 'Coming soon' products can also be reserved via the same method. Click the 'Reserve' button and the selected product will be placed in your shopping cart.
3) On the next page you will see an overview of the articles that you would like to order/reserve. If you wish you can remove any of the products from your shopping cart by clicking the red cross. If you want to keep on shopping click on the 'continue shopping' button. During shopping you can check the contents of your shopping cart by clicking the yellow 'shopping cart' button. To proceed to the completion of your order click on the 'contact information' button.
4) For the next step you can choose from 2 options:
- I have no account
- I have an account
Choose the option that applies to you.
5) Enter your contact information and address. All boxes with a '*' are mandatory. At the bottom of the page you can choose to subscribe to our newsletter that will be sent via email.
6) After entering your data and choosing the delivery method click on the 'proceed to checkout' button.
7) On the next screen you will see an overview of your order. Please check your contact data and delivery address. On this screen you can also add a remark to your order. Please enter your remark (not mandatory) in the text field. You can also enter a gift certificate code in the certificate code field if you have one. We can also send the delivery to your neighbours , if that is okay with you please enter their house number (not mandatory).
8) When you have checked all of your information, contact data and address details please select a payment method. You can choose from:
- Sofort Banking/Mr Cash
9) After selecting your payment method please accept the terms and conditions for the delivery by Wolkyshop by ticking the box. Click pay to proceed to the next step.
10) Please follow the payment instructions and enter the necessary information.
11) After completing your payment you will see a confirmation on your screen. You will also receive a confirmation email with an overview of your order.
If you run into any trouble when trying to place your order, or if you have any questions, please contact us via email, the Wolkyshop chat during office hours or call us on +31 38 422 67 28.